Case Study: ILG streamlines client health tracking with OnTask

Investigations Law Group Takes Over Health Tracking for Clients with OnTask

Investigations Law Group (ILG), a firm providing strategic HR and crisis response services, faced the challenge of securely managing high volumes of employee health information for its clients following new federal vaccination mandates. They needed a secure, efficient, and web-based solution to handle this sensitive data outside of their clients' systems, as manual tracking via spreadsheets and email was untenable. ILG turned to OnTask to implement its Health Tracker solution.

OnTask provided a simple, mobile-friendly portal for individuals to submit their own information, which ILG could easily customize using pre-built workflow templates. The vendor's support team was crucial, offering immediate assistance to resolve issues, even after hours, ensuring compliance deadlines were met. The solution was a huge success, with clients expressing immense relief that ILG could manage the entire process. This has positioned ILG to scale its health tracking services for more clients and future requirements.

ILG

Jennifer Volmer

Senior Partner