Case Study: HorsePower for Kids improves efficiency with OnTask

HorsePower for Kids Increases Efficiency with OnTask

HorsePower for Kids, a non-profit animal sanctuary and petting zoo, faced significant inefficiencies from managing a high volume of daily paperwork, including release waivers and registrations. This paper-based process created excessive work for employees, hindered the customer experience, and resulted in substantial printing costs. They reached out to PhiQuest, a partner of the vendor OnTask, for assistance in automating their workflows.

With the help of PhiQuest, the organization implemented OnTask's workflow automation to digitize documents and forms. This solution immediately improved processes, eliminating printing costs to such a degree that the monthly savings exceeded the cost of the tool. The implementation also led to dramatic increases in customer and employee satisfaction by making documents easily accessible and allowing the team to focus on their core mission of animal care and customer service.

HorsePower for Kids

Estela Orosz

President