Case Study: Bake It on Wheels streamlines waivers and scales franchising with OnTask

Bake It on Wheels Puts the Icing on the Cake with OnTask

Bake It on Wheels, a mobile bakery party business, faced a significant operational challenge as it began to franchise. The company's founder, Natasha O'Connor, needed a robust digital solution to manage liability waivers, as relying on paper forms and emails was no longer tenable for scaling. Many options used expensive per-waiver pricing, prompting her to turn to the vendor OnTask for its flexible workflow automation platform to handle this critical process.

OnTask developed a customized digital waiver system integrated with the bakery's reservation software. The solution used QR codes and automated workflows, allowing waivers to be signed online before events and easily verified on-site via tablet. This eliminated paperwork hassles and provided a seamless experience. The implementation was so successful that it became a key part of the franchising model, with each new franchisee receiving a pre-built OnTask account, enabling the business to expand efficiently and manage its growing number of events.

Bake It on Wheels

Natasha O’Connor

Founder