Case Study: Telephone and Data Systems achieves streamlined SOX compliance and real-time reporting with Onspring

Telecom leader transforms its approach to control testing, issue management an real-time reporting

Telephone and Data Systems (TDS), a telecommunications company responsible for SOX compliance across multiple subsidiaries, struggled with a manual, spreadsheet-based process that relied on shared directories and email, produced only stale weekly reports, and required hours to assemble status updates. Seeking a better way to manage control testing, issue tracking and reporting, TDS evaluated and selected Onspring’s Controls & Compliance solution.

Onspring implemented a centralized, configurable platform with workflow, personalized dashboards, mobile access and real-time reporting, supported by Onspring’s professional services team; the solution was delivered on time and on budget and TDS trained its 30-person Internal Audit team in about a week (roughly 1–2 hours per person). The result: live, reconcilable data that eliminated hours-long reporting cycles, improved visibility and task ownership, and positioned TDS to expand Onspring to full audit and anti-fraud programs.

Telephone and Data Systems

Andrea Karner

Director of Internal Control and Audit Service