Case Study: H&R Block achieves 70% time savings and 100% enterprise GRC visibility with Onspring

H&R Block Used Quick Wins to Build a Long-term GRC Program in Onspring

H&R Block, a financial services company, faced a fragmented Governance, Risk & Compliance (GRC) environment made up of 13 disparate programs running in spreadsheets and a legacy system—resulting in disconnected policies, weak risk assessments, and time-consuming audits. To accelerate value and avoid a two-year rebuild, H&R Block selected Onspring’s Governance, Risk & Compliance Suite to consolidate programs into a single, connected platform.

Onspring implemented a quick-wins-first rollout—launching policy management in 30 days and then third‑party risk management—using out-of-the-box workflows, dashboards, and flexible customizations for exceptions and vendor assessments. The Onspring solution produced measurable results: 70% time savings in processes, a 40% reduction in hours to complete audits, 100% connectivity and visibility across GRC, and faster vendor risk assessments via automated questionnaires and notifications.

H&R Block

Michael Meis

Cybersecurity Leader