Case Study: Gore Mutual Insurance achieves automated regulatory compliance with Onspring

Gore Mutual Insurance Company automates 80% of compliance processes with Onspring

Gore Mutual Insurance Company, a nearly 200-year-old Canadian property and casualty insurer, faced a significant challenge in modernizing its regulatory compliance management (RCM) program to meet OSFI requirements. The company struggled with a manual, spreadsheet-heavy process that made it difficult to gain visibility across more than 12 business units, manage 330 regulatory requirements and 294 controls, and reduce the immense administrative burden on its teams. To address this, Gore Mutual partnered with vendor Onspring to implement an automated solution.

Onspring provided an automated RCM platform that integrated control mapping and risk-based testing. The solution created dashboards to alert business units of unmet requirements and automatically determined control testing frequency based on risk assessment results. This implementation transformed 80% of Gore Mutual's RCM processes with automation, reducing the administrative workload by 25% and eliminating burdensome manual tasks, thereby providing real-time visibility and enterprise-wide integration.

Gore Mutual Insurance Company