Case Study: ADT achieves streamlined partner program management and revenue growth with Onspring

ADT - Customer Case Study

ADT Security Services (ADT), a global security and investigations firm, needed a better way to manage partner onboarding, work orders, subcontracting and compliance across multiple industries. To eliminate disparate storage and slow processes, ADT expanded its existing use of Onspring (Business Operations Suite) to reimagine partner program management and gain centralized visibility into partner relationships.

Using Onspring’s no-code platform, ADT built a global partners hub and customized workflows for onboarding surveys, contract lifecycle management, and subcontract orders via drag-and-drop configuration for a rapid rollout. The Onspring solution delivered real-time reporting in minutes, saved hours of manual work each week, automated MSA reminders that surfaced pricing opportunities, streamlined invoice and sub-contract reviews with accounting notifications, and helped ADT identify revenue-improving opportunities and boost its bottom line.

ADT