Case Study: California State University San Marcos (CSUSM) achieves rapid, targeted campus-wide emergency alerts with OnSolve MIR3

State university scores high marks in alerting students when danger threatens using MIR3

CSUSM (California State University San Marcos) needed a comprehensive emergency alerting system to reliably reach roughly 13,000 students and 2,000 faculty and staff across its 304‑acre, 20‑building campus. Emergency Manager Robert Williams evaluated options to ensure timely notification during threats and chose OnSolve’s MIR3 solution to extend and modernize the university’s mass‑notification capabilities.

OnSolve implemented MIR3 (branded on campus as AlertU) to deliver multi‑channel alerts by text, email and phone and to integrate with campus speakers, digital signage, desktop alerts and door locks. The system lets authorized staff launch targeted notifications in seconds to geographic zones or recipient groups, secures contact data with ISO 27001 and SSAE 16 compliance, and gives CSUSM the proven ability to rapidly notify thousands across campus, improving response time and coordination.

CSUSM