Case Study: State Department of Transportation achieves faster response and protects infrastructure with OnSolve

State Department of Transportation Protects Infrastructure, Speeds Response with OnSolve

The State Department of Transportation Company, responsible for keeping bridges and tens of thousands of miles of highways safe and open, struggled with inefficient, manual processes for identifying damage, coordinating dispatchers and watch centers, and reporting progress—issues that left critical infrastructure down far longer than necessary and risked millions of dollars in annual economic losses. To address this, the agency turned to OnSolve and its OnSolve® Platform for Critical Event Management.

OnSolve implemented an integrated, user-friendly platform that automates hazard identification, delivers relevant data to the exact responders who need it, and automatically notifies and dispatches appropriate teams, replacing time-consuming manual workflows. As a result, OnSolve helped speed response times, improve prioritization across dispatchers, supervisors, engineers and maintenance crews, reduce infrastructure downtime, and mitigate the state’s potential millions in yearly economic losses.