Case Study: San Francisco Disaster Medical Assistance Team (DMAT CA-6) achieves rapid, lifesaving team mobilization with OnSolve's MIR3

San Francisco Disaster Medical Assistance Team leverages emergency management notifications

DMAT CA-6 (San Francisco Disaster Medical Assistance Team) faced the challenge of rapidly mobilizing 100–150 scattered volunteer responders for disasters, a process that previously required 12 regional coordinators and took about six hours using phone, fax, text and email. To streamline outreach and capture real-time availability, they turned to MIR3 from OnSolve for automated, two-way emergency notifications.

OnSolve’s MIR3 platform enabled DMAT CA-6 to contact volunteers via their preferred channels (email, SMS, phone, fax, etc.) with automatic fallbacks, accept voice or written availability responses, and launch instant conference calls for coordination. As a result, OnSolve reduced mobilization time from hours to minutes, allowed simultaneous outreach to any number of responders, improved coordination, and helped preserve lives and property.

DMAT CA-6