Case Study: FPL Group achieves instant, reliable mass alerts and stronger business continuity with OnSolve Critical Communications

Optimizing Business Continuity Through Enhanced Communications

FPL Group, one of the nation’s largest electricity providers with subsidiaries Florida Power & Light and NextEra Energy Resources, needed a more robust way to communicate during storms, grid problems and other emergencies. They selected OnSolve and its OnSolve Critical Communications platform to provide quick, automated mass alerting and two-way communication for personnel across the organization.

OnSolve’s solution delivered tens of thousands of alerts in minutes, enabled one-click bridged conference calls and two-way status reporting, and was used across multiple incidents (Iowa Floods, Hurricane Gustav, Tropical Storm Fay and Hurricane Ike). The platform allowed FPL Group to rapidly account for employees, centralize responses for reporting, and proved fast and reliable under sustained crisis conditions, supporting FPL’s industry-leading service reliability.

FPL Group

Brian Hanrahan

Director of Business Continuity