Case Study: Online Retail Company achieves enhanced employee safety and risk visibility with OnSolve

Online Retail Company Uses OnSolve for Risk Insights and Critical Employee Alerts

Online Retail Company, a retailer of apparel, sneakers and accessories, faced a two‑part challenge: formalizing and improving employee critical communications (they had been relying on email, Slack and WhatsApp for inclement weather alerts, which proved unreliable and hurt staff morale) and increasing visibility into risks — both natural disasters and man‑made events — that could impact employees, assets and facilities. To address this, they turned to OnSolve and its OnSolve® Platform for Critical Event Management.

OnSolve implemented its platform to deliver relevant risk intelligence and fast, reliable employee alerts (including an international opt‑in process and an intuitive interface). As a result, Online Retail Company increased awareness of threats to staff and facilities, improved employee safety by helping workers avoid travel during inclement weather, and reduced the likelihood of operational downtime — all while gaining superior functionality at a competitive price from OnSolve.