Case Study: New York Trading and Investment Company achieves seamless real-time global communications and prevents downtime with OnSolve

New York Trading and Investment Company - Customer Case Study

New York Trading and Investment Company, a New York–based trading and investment firm managing about $8.3 billion in assets with 180+ employees across the United States, the United Kingdom, and Australia, needed a technology-driven way to communicate in real time with a geographically diverse workforce to prevent downtime and stay on top of market changes, weather events, and IT outages. To address this, the firm implemented OnSolve’s Send Word Now® mass notification platform.

OnSolve’s Send Word Now® provides targeted, multi-channel alerts for market developments, election monitoring, environmental/road closures, and system outages, and was deployed ahead of the 2016 U.S. election to ensure readiness during heightened market volatility. The solution enabled timely global notifications to the firm’s 180+ employees, helped the organization maintain business-as-usual during the election (no service-impacting incidents occurred), and delivered strong operational confidence supported by responsive OnSolve account and support teams and effective training.