Case Study: Fortune 500 Petroleum Company achieves 100% alert delivery and 90% confirmed responses with OnSolve (MIR3)

Mass notification solutions critical to hurricane preparedness

Fortune 500 Petroleum Company experienced critical failures with its legacy call-cascade during Hurricane Rita, as human branch-point breakdowns left some employees without notice or direction, threatening safety and productivity. Seeking a more reliable mass‑notification provider, the company selected OnSolve and its MIR3 solution to modernize emergency communications.

OnSolve implemented MIR3 to provide web‑launched notifications, instant conference calls, and tracking/reporting of alerts; field tests verified 100% message delivery and 90% confirmed responses from 1,100 telecommuters and contingency‑site workers, with rollout plans to train 1,700 employees. OnSolve’s solution restored dependable emergency outreach and produced measurable results that support post‑crisis review and improved preparedness.