Case Study: Fortune 500 Utility Company achieves rapid threat detection and protects people, assets, and reputation with OnSolve Platform for Critical Event Management

Fortune 500 Utility Company Protects People, Assets and Reputation with Critical Event Management

Fortune 500 Utility Company, an energy and utility firm with thousands of employees across more than 15 countries, struggled to keep field personnel informed and protected amid changing COVID restrictions, supply‑chain delays, and periodic protests related to construction projects. To address risks to people, assets and its global reputation, the company turned to OnSolve and deployed the OnSolve Platform for Critical Event Management.

OnSolve delivered rapid, relevant intelligence and multi‑channel notifications—alerting the company to protests days in advance, providing local COVID updates, and even notifying them of a powerline explosion before internal operations detected it. By using OnSolve, the company could proactively shift resources, brief stakeholders, reduce the impact of incidents, save money and better protect employees and its reputation.