Case Study: Harvey Browne Memorial Presbyterian Church achieves cost-effective, cross-generational communication with OnSolve One Call Now

Cost-Effective Mass Notification System That Appeals to Multiple Generations

Harvey Browne Memorial Presbyterian Church in St. Matthews, Kentucky, faced outdated technology and fragmented communications that left announcements and calendar items slipping through the cracks for its roughly 800 members and 154 staff. With a limited budget and a desire to better serve current members while attracting younger congregants, the church sought an affordable mass-notification solution and identified One Call Now (powered by OnSolve) as a potential fix.

After winning a grant that paid for two years of service, Harvey Browne implemented OnSolve One Call Now to send texts and calls for service changes, events, and Sunday school updates; about 135 people are already enrolled and participation continues to grow. The OnSolve solution improved cross-generational engagement—bringing positive feedback from teens to members in their 90s—streamlined communications, and helped the church reach younger potential members while ensuring important notices reliably reach the congregation.

Harvey Browne Memorial Presbyterian Church

Kim Cabrera

Associate Pastor for Discipleship and Ministry Coordination