OnSolve
95 Case Studies
A OnSolve Case Study
Belmont County 9-1-1 faced a critical missing-child incident on May 12, 2016, when a seven-year-old boy disappeared in a rural area and initial search efforts turned up nothing. To broaden the search quickly, the agency used OnSolve’s CodeRED emergency alert system, including the CodeRED Mobile Launcher app.
A responding fire chief and 9-1-1 supervisor sent a CodeRED alert from his tablet, and about seven minutes later a neighbor who received the message called dispatch to report the child’s location. OnSolve’s CodeRED alerting enabled a rapid tip and the safe reunification of the boy with his family, demonstrating a measurable, minutes‑scale impact on the outcome.
Bryan Minder
ENP Director