Case Study: Martin Luther King, Jr. Community Hospital achieves real-time, geo-targeted risk intelligence with OnSolve Risk Intelligence

A Community-Focused Need for Risk Intelligence

Martin Luther King, Jr. Community Hospital (MLKCH) is a 131‑bed safety‑net hospital serving South Los Angeles—an area with high crime, frequent protests and heavy COVID‑19 demand—where timely awareness of nearby threats is critical to protecting patients, staff and ambulance routes. Facing slow, manual monitoring that often produced alerts hours after incidents, MLKCH turned to OnSolve and its OnSolve Risk Intelligence to get real‑time, geo‑targeted risk visibility and faster, consolidated communications across teams.

OnSolve implemented an AI‑and‑analyst‑driven risk intelligence program with dynamic maps, mobile alerts and geo‑targeted filtering so only relevant threats reach the right people. The solution cut time‑to‑detect from hours to seconds, delivered actionable alerts to hundreds of staff and mobile teams, improved data‑based decision making and operational agility, and helped MLKCH proactively protect the community and scale street‑medicine and in‑home care programs.

Martin Luther King, Jr. Community Hospital

Mark Reed

Director of Support Services