Case Study: Pick & Go streamlines food delivery operations with Onro

Pick & Go - Customer Case Study

Pick & Go, an online food delivery provider in Singapore, faced challenges with automating its delivery bookings and improving communication with customers. The company was dissatisfied with the driver interfaces of its previous platforms and sought a more flexible solution to streamline its operations. To address these key problems, Pick & Go partnered with vendor Onro and implemented its food delivery software.

Onro provided a solution with a user-friendly driver interface that included the display of delivery fees and enabled the automation of delivery orders through an integration with Cloudwaitress. This implementation helped Pick & Go streamline its delivery operations. The vendor's excellent customer support and quick response time were also highlighted as key benefits. While specific metrics are not provided, the results included greater efficiency and an improved overall service for their customers.

Pick & Go

Feroz Ghulam Mohamed

Chief Executive Officer