Case Study: Administrative Business Innovations (ABI) achieves streamlined payroll and more bandwidth for client development with OnPay

ABI gains for client development and with OnPay

Administrative Business Innovations (ABI), a small bookkeeping firm led by Bernetta Scully, was struggling with payroll providers that caused costly tax errors and offered poor support. ABI needed a payroll solution that handled all tax filings and payments, integrated with accounting, was easy to use, and provided responsive customer service — needs they addressed by adopting OnPay’s payroll platform and Partner services (ABI joined OnPay in November 2020).

OnPay implemented ABI’s Partner Dashboard, migrated clients smoothly, and provided two-way QuickBooks integration, flexible permissions, automatic tax filings, and detailed reporting. As a result, ABI now spends under 15 minutes on payroll per client account, reassigns saved time to client development and team collaboration, and has been able to scale operations (growing to four employees and 10+ clients) — all enabled by OnPay.

Administrative Business Innovations (ABI)

Bernetta Scully

Administrative Business Innovations