Case Study: SeQura achieves 83% faster merchant onboarding with Parallel

Streamlining onboarding SeQura’s 83% faster process enhances merchants’ experience

SeQura, a Barcelona-based FinTech specializing in BNPL, partnered with Parallel to address a significant challenge. Due to increasing AML regulations, their merchant onboarding process was a manual, time-consuming effort involving numerous emails and documents, which created friction and risked client drop-offs.

Using Parallel's document process automation platform, SeQura streamlined KYC checks and automated contract generation. This solution integrated with their CRM and Slack, centralizing the entire workflow. The results were substantial: the KYC process became 83% faster, contract completion was 55% faster, and the team saved an estimated 701 hours by eliminating the need to manually chase documents.

SeQura

Sandra Martínez

Onboarding Operations Manager