Parallel
8 Case Studies
A Parallel Case Study
GrowPro, a startup that helps young people study and work abroad, faced a significant challenge in managing the complex, paperwork-heavy visa application process for its students. Their manual system, which involved lengthy email chains and scattered documents, was inefficient and frustrating for both students and their internal visa agents, often delaying the start of the process for weeks. To streamline this, they turned to the vendor Parallel to implement a more intuitive solution.
Parallel provided a collaborative platform featuring a client portal for students and a centralized dashboard for GrowPro’s team. This solution automated data collection and tracking, which drastically reduced email clutter and confusion. As a result, the speed of the process start increased by 40%, and visa agents were able to manage 30% more applications each, leading to greater internal efficiency and a much-improved student experience.
Belén Cibeyra
Operations Analyst