Case Study: GrowPro speeds up visa applications and improves student experience with Parallel

GrowPro speeds visa applications by 40% with Parallel

GrowPro, a company that helps students study and work abroad, faced a significant challenge with its manual, email-heavy visa application process. This inefficient system involved an average of 70 emails per student, created confusion, and buried their agents in paperwork, preventing scalability. To streamline this bureaucracy and improve the student experience, GrowPro turned to the vendor Parallel and its platform to manage the process.

Parallel implemented a customized client portal for students and a centralized tracking dashboard for agents. This solution consolidated all information, eliminated emails, and used conditional logic in forms to simplify data collection. The results were a 40% acceleration in starting the process, zero emails needed per application, and a 30% increase in the number of processes each employee could handle successfully.

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