Case Study: Debify streamlines debt cancellation and cuts case processing time with Parallel

Debify halves documentation collection time with Parallel

Debify, a legal startup specializing in the Spanish Second Chance Law, faced the challenge of managing a cumbersome, manual process for collecting client information and documentation for debt cancellation cases. This paper-heavy system, reliant on emails and scattered files, created significant friction for clients and overwhelmed their team with administrative tasks, making it difficult to scale their services efficiently. They sought a digital solution from vendor Parallel to automate and streamline this process.

By implementing Parallel's platform, Debify automated its documentation collection with conditional logic forms and integrated it with key tools like Hubspot, Signaturit, and Bankflip. This solution from Parallel halved the time required to gather information, cut sales proposal creation to just 5 minutes, and created a fully online, secure process. The result was a dramatic increase in efficiency and productivity, allowing Debify's lawyers to handle more cases and revolutionize the customer experience.

Debify