Case Study: Debify streamlines debt cancellation onboarding with Parallel

A legal startup's journey to revolutionize debt cancellation through digital customer experience

Debify, a startup specializing in debt cancellation under the Spanish Second Chance Law, faced the challenge of a highly manual, paper-intensive process. Their lawyers were drowning in emails, paperwork, and constant client follow-up to collect the necessary documentation, which was inefficient and slowed down their ability to help people achieve financial freedom.

By implementing Parallel, the vendor's document process automation platform, Debify streamlined its entire customer onboarding and data collection workflow. The solution integrated with their existing CRM and other tools, automating tasks and creating a centralized portal for clients. This resulted in cutting the documentation collection time in half, allowing lawyers to generate sales proposals in just five minutes, and significantly boosting overall efficiency and productivity for the legal startup.

Debify

Albert Ruíz

Legal Advisor