Case Study: Arkansas Electric Cooperative Corporation achieves regulatory compliance and faster security alerts with OnPage

How OnPage provides downtime insurance for Transamerica

Arkansas Electric Cooperative Corporation, one of the nation’s largest generation and transmission cooperatives, faced growing regulatory requirements for cyber and physical security event notifications while struggling with inefficient on-call rotations, manual spreadsheets, and costly ring-down answering services. To meet compliance and improve incident response, they selected OnPage and its incident alert management system to deliver secure, prioritized notifications.

OnPage implemented its ALERT‑UNTIL‑READ notification platform with email-to-page capability, predefined escalations, audit trails, receipt/read confirmations and digital scheduling. The solution was deployed quickly with little learning curve, enabled managers to page teams instantly, eliminated the need for ring-down and answering services, saved time by removing manual on-call spreadsheets, and ensured regulatory compliance — delivering measurable cost savings and faster, more reliable incident notification for Arkansas Electric.

Arkansas Electric Cooperative Corporation

Philip Huff

Director of IT and Security