Case Study: SJH Cardiology Associates achieves reliable, HIPAA‑compliant secure messaging and faster emergency response with OnPage

How OnPage provides reliable communication for SJH cardiology associates

SJH Cardiology Associates, a Central New York practice specializing in cardiovascular care, needed a dependable, HIPAA-compliant way for physicians and staff to communicate and be immediately reachable in emergencies. They selected OnPage for encrypted messaging and a secure notification platform to protect patient information and ensure critical messages get through.

OnPage deployed its HIPAA-compliant incident alert system—featuring encrypted messaging, ALERT-UNTIL-READ notification, escalation, redundancy, and scheduling—which automatically notifies senders when messages are delivered and read. The solution improved message reliability and tracking, sped up responses in urgent situations, and earned high user satisfaction at SJH (staff rated OnPage “10 out of 10”).

SJH Cardiology Associates

Barbara D. Capriotti

Office Manager