Case Study: St. Francis Hospital achieves pager-free, HIPAA-secure communications and cost savings with OnPage

How OnPage eliminates outdated pager technology for Saint Francis Hospital

St. Francis Hospital faced the costly, insecure and outdated reality of more than 2,000 traditional pagers and needed a secure, reliable replacement that would eliminate monthly fees and spare clinicians from carrying an extra device. Telecom & Network Engineering Manager Dave Cote selected OnPage, using its incident alert management system and secure mobile messaging to meet IT, management and physician requirements.

OnPage deployed its HIPAA-compliant, encrypted alerting platform with ALERT-UNTIL-READ, high‑priority alerting, on-call management, escalation and redundancy features. The rollout replaced 2,000+ pagers, eliminated recurring monthly paging fees, removed the need for clinicians to carry separate devices, improved response times and increased physician satisfaction while reducing paging infrastructure costs.

St. Francis Hospital