Case Study: Pflasterstube Kaiserslautern improves volunteer collaboration with ONLYOFFICE and Mattermost

How the Pflasterstube Kaiserslautern helps people using ONLYOFFICE and Mattermost

Pflasterstube Kaiserslautern, a non-profit aid organization in Germany supporting homeless people and those without health insurance, needed a secure and flexible way for its volunteers to collaborate on patient documentation across different locations. The team preferred open-source tools and wanted a web-based solution that could work smoothly with their existing Mattermost chat platform. ONLYOFFICE Docs fit that need.

By integrating ONLYOFFICE Docs with Mattermost, Pflasterstube Kaiserslautern enabled multiple helpers to edit documents simultaneously directly within chat channels dedicated to each care recipient. ONLYOFFICE improved teamwork, prevented accidental overwriting and loss of information, and made collaboration easier for volunteers with little training required. According to the organization, ONLYOFFICE significantly improved collaboration and helped doctors, nurses, and other volunteers document patients more effectively.

Pflasterstube Kaiserslautern

Andreas Keller

Head of the Pflasterstube Kaiserslautern