Case Study: ChargeItSpot boosts device utilization and cuts loss with OnLogic Helix 310

ChargeItSpot boosts device utilization 21% with OnLogic

The customer, ChargeItSpot, faced the challenge of inefficient device management for their clients, which led to lost productivity, high device loss rates, and costly manual processes. They needed a dependable, industrial-grade computer to power their mission-critical ARC® kiosks after their existing hardware was scheduled to go end-of-life.

OnLogic provided its Helix 310 computer as the solution, a fanless and rugged system purpose-built for the demanding warehouse environment. This partnership enabled ChargeItSpot to offer a reliable automated system, which resulted in a device loss rate of just 1.3% (down from an industry average of 25%), an 84% reduction in manager time spent on device issues, and a 21% increase in device utilization for their clients.

ChargeItSpot