Case Study: Duscholux achieves 40% faster warranty data processing with Onix-Systems

Duscholux cuts warranty processing effort by 40% with Onix-Systems

Onix-Systems automated the warranty data processing for Duscholux, a premium manufacturer of shower systems. The client faced a challenge with its four manufacturing facilities, each producing warranty data in a different format. This required a manual, repetitive process to validate, transform, and import the data into its Product Information Management (PIM) system, which was time-consuming and delayed data availability.

The solution implemented by Onix-Systems was a cloud-native automation platform built on Microsoft Azure, utilizing Logic Apps and App Service. This platform automated the entire workflow, from file validation and transformation to direct integration with the PIM via secure APIs. The results included a 40% reduction in manual processing effort and warranty information becoming available in the PIM system within 14 days of production, significantly improving operational efficiency.

Duscholux