Case Study: Stewart Title Guaranty Company streamlines claims management with Onit Legal Files

Stewart Title Guaranty Company streamlines 7,000-location claims management with Onit

Stewart Title Guaranty Company, a global leader in title insurance, faced a challenge in managing thousands of policy inquiries and claims efficiently. Their previous systems, including Access databases, could not scale to meet their needs for automated workflows, centralized data, and robust regulatory reporting. After an unsuccessful attempt to build a custom solution, the company sought an enterprise-ready platform from vendor Onit, specifically its Legal Files product, to streamline their claims management.

Onit implemented its Legal Files solution to automate document generation, centralize case tracking, and integrate seamlessly with Stewart's existing claims systems. This eliminated manual data entry and provided real-time access to data for compliance reporting. The results included significant time savings through automation, improved regulatory reporting capabilities, and stronger data governance. The partnership with the Onit team was also highlighted as a key factor in the successful, enterprise-wide implementation.

Stewart Title Guaranty Company