Case Study: Pearson achieves cost savings and contract visibility with Onit's Contract Lifecycle Management

Pearson - Customer Case Study

Pearson, a global education company with a 120‑person legal team and a five‑person legal operations group, faced a corporate efficiency mandate (including a £30M savings goal) and the need to centralize high‑volume, transactional work in a Transaction Services Center while maintaining continuity during the COVID‑19 crisis. To gain visibility into contracts, reduce manual work, and free internal counsel for complex matters, Pearson selected Onit and its Contract Lifecycle Management (CLM) platform (including the myLegal contract database and intake/workflow modules).

Onit implemented an end‑to‑end CLM solution for Pearson—Legal Service Requests, Contract Review & Approval, Contract Database and Legal Advisory Requests—paired with Tableau reporting to track stage times, identify bottlenecks, plan for volume peaks, and reallocate resources. The Onit deployment gave Pearson clear contract visibility and workflow automation that drove efficiency and cost‑reduction efforts; Onit CLM’s typical measurable benefits include ~9% annual savings, a 24% shorter sales cycle, 20% fewer contract hours, and ~5% average automated renewal increases.

Pearson

Amanda Sengbusch

Senior Project Manager