Case Study: Legal Aid of North Carolina unifies statewide case management with Onit Legal Files

Legal Aid of North Carolina unifies case management across 13 offices with Onit

Legal Aid of North Carolina, a statewide nonprofit law firm, faced a challenge managing its operations across 13 offices with 17 separate and inconsistent databases. This made tracking cases, meeting compliance, and generating reports for funders extremely difficult. To overcome this, they turned to Onit and implemented its Legal Files solution to unify their case management.

Onit's Legal Files provided a single, enterprise-grade platform that consolidated all case data. The solution streamlined intake and compliance with automated workflows, enabled powerful document automation, and provided robust reporting tools. As a result, Legal Aid of North Carolina achieved statewide consistency, improved staff oversight, and transformed its service delivery, moving from 17 disconnected tools to a unified system that supports its mission.

Legal Aid of North Carolina