Onit
34 Case Studies
A Onit Case Study
Instacart, the North American leader in online grocery delivery, needed a better way to manage legal spend and reporting as its business rapidly expanded. Its in-house legal team was relying on manual processes that made bill review inefficient, limited visibility into outside counsel costs, and made it harder to support strategic executive decision-making. Onit, through its SimpleLegal product, provided the legal operations platform Instacart needed.
With SimpleLegal from Onit, Instacart streamlined bill review and reporting, improved collaboration between legal and finance, and gained better visibility into legal spend. The result was a 10% reduction in legal spend, faster reporting cycles for executive leadership, and stronger billing accuracy with fewer disputes—delivering measurable cost control and more trustworthy financial oversight.