Case Study: Catholic Health Services cuts contract approval time in half with ContractWorks by Onit

A Onit Case Study

Catholic Health Services cuts contract approval time by 50% with Onit

Catholic Health Services, a healthcare provider with 38 facilities, faced challenges managing its numerous physician and vendor contracts through a fully manual, paper-based process. This outdated system led to lost contracts, delayed approvals taking weeks, and unintended renewals. Under pressure to find a cost-effective digital alternative, CHS needed a secure and healthcare-compliant contract management platform from a vendor like Onit to increase visibility and gain organizational buy-in.

CHS implemented ContractWorks, an Onit company, to centralize and digitize its contract workflows. The solution included electronic signatures for multi-party approvals and centralized tracking for full visibility. As a result, Catholic Health Services cut its contract approval time in half, reducing cycle time from two weeks to one. The organization also eliminated paper-based inefficiencies, improved oversight, and achieved widespread buy-in, with other departments now using the Onit platform.


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