Case Study: United Supermarkets boosts delivery capacity by 50% with Onfleet

Onfleet helps United Supermarkets boost delivery capacity by 50 percent, with no additional vehicles

United Supermarkets, a Texas-based grocery chain, wanted to expand grocery delivery and curbside pickup while maintaining a reliable customer experience. As order volume grew, the team was still using manual routing and Google Maps, which limited capacity and made it hard to scale last-mile delivery efficiently. They needed a better way to schedule deliveries across multiple time slots without hurting on-time performance.

Onfleet provided the route planning, dispatch, communication, and analytics tools United Supermarkets needed to manage delivery operations more effectively. With Onfleet, the company showed its 22-vehicle fleet could handle 50% more delivery capacity while still meeting on-time delivery goals, and it cut annual fuel costs by 45%. The improved efficiency also helped United Supermarkets confidently promote its delivery and pickup service, driving triple-digit year-over-year revenue growth.

United Supermarkets

Chris Farr

E-Commerce Manager