Case Study: Thistle achieves 95%+ on-time delivery and greater delivery capacity with Onfleet

Onfleet helps meal delivery company Thistle boost delivery capacity 20 percent

Thistle, the meal delivery company focused on nutritious plant-based foods, wanted to bring delivery operations in-house to gain better control over the customer experience. To do that, Thistle needed a strong delivery management system to automate routing, tracking, delivery coordination, and customer notifications, and chose Onfleet to support this shift.

With Onfleet’s SaaS platform, Thistle streamlined dispatching, improved driver accountability, and automated customer updates and ETA messaging. The results were strong: On-time delivery rose to 95%+, existing staff could handle 10–20% more deliveries per day, and Thistle stayed organized as it expanded across California and into other regions.

Thistle

Reese Hunter

Fulfillment Manager