Case Study: Foxtrot achieves 30-35% productivity boost and scalable on-demand delivery with Onfleet

Onfleet Helps Foxtrot Deliver “The Good Life”

Foxtrot is a Chicago-based retailer and on-demand app that delivers curated groceries, prepared foods, beer and wine, and lifestyle items. Rapid growth after launching in 2014 created a capacity problem: peak-volume demand outstripped third‑party delivery partners and legacy systems, forcing the founders to find a scalable, cost‑effective in‑house solution.

Foxtrot implemented Onfleet for real‑time tracking, automated dispatching and a streamlined driver app, giving customers live delivery statuses and making courier onboarding simpler. The change improved driver satisfaction, sped workflows and increased productivity by an estimated 30–35%, enabling Foxtrot to scale operations and support new storefronts.

Foxtrot

Taylor Bloom

Founder