Case Study: Patty’s Cakes and Desserts manages 400% delivery growth with Onfleet

Bakery Manages 400% Growth Using Onfleet Delivery Software

Patty’s Cakes and Desserts, a Fullerton, California bakery offering online ordering and local delivery, saw delivery demand quadruple during the pandemic and needed a better way to manage its in-house drivers and protect delicate baked goods. The business needed a reliable delivery system after its third-party delivery partner shut down, making logistics more complex just as volume surged.

In May 2020, Patty’s Cakes and Desserts implemented Onfleet’s route optimization platform to manage routing, delivery start times, driver coordination, tracking, and notifications. With Onfleet, the bakery has sustained a 400% increase in delivery volume, handled peaks like 120 orders in two days, and improved efficiency and visibility across operations; the company says it could not manage its volume without Onfleet.

Patty’s Cakes and Desserts

Philip Gomez

Co-owner