Case Study: yallo achieves 90% faster customer verification and 3-minute onboarding with Onfido

yallo - Customer Case Study

yallo set out to disrupt Switzerland’s legacy telecom market with swype, a “Netflix for mobile subscriptions” designed for digital-first customers who want to sign up remotely. Faced with strict regulatory ID checks and slow, manual verification processes that could take around 30 minutes, yallo partnered with Onfido to deliver automated identity verification using Onfido’s Document Verification and mobile SDK to create a seamless, compliant onboarding experience.

Onfido’s identity solution, integrated alongside Moflix’s platform, handled verification at scale and plugged into yallo’s serverless orchestration via API/SDK. The result: yallo moved from concept to production-ready in 100 days and cut verification time by 90% (from ~30 minutes to ~3 minutes), lowering back-office costs and enabling fast, remote customer acquisition—outcomes driven by Onfido’s verification technology.

yallo

Mark Klünnen

Director of Strategy and Propositions