Case Study: Pockit achieves 15% higher new-customer conversions and KYC/AML compliance with Onfido

Pockit integrates Onfido to meet their KYC & AML requirements, and quickly onboard new customers

Pockit, a London-based challenger bank focused on making simple, low-cost accounts available to all, faced the challenge of quickly and seamlessly verifying customers’ identities for digital onboarding while meeting strict KYC and AML regulations. To solve this without creating a cumbersome registration experience that would drive applicants away, Pockit selected Onfido and its API-based KYC & AML identity verification service.

Onfido’s engineering team integrated its next‑generation KYC & AML solution into Pockit’s platform, using document and biometric checks plus watchlist screening to automate verification without face-to-face contact. The Onfido integration reduced onboarding drop-off, drove a 15% increase in new customer conversions, and helped Pockit surpass 100,000 customers while maintaining regulatory compliance.

Pockit

Alexandra Geca

Fraud Manager