Case Study: LocalBitcoins achieves rapid, secure global onboarding with Onfido

LocalBitcoins - Customer Case Study

LocalBitcoins, the world’s leading peer-to-peer bitcoin marketplace, needed to balance rapid global onboarding with strict KYC and fraud prevention to protect customers’ assets. To support its mission of global financial inclusion while keeping sign‑ups seamless across many jurisdictions, LocalBitcoins selected Onfido for identity verification.

Onfido implemented a tiered solution—Document + Selfie checks for Tier One users, Video checks for high‑volume Tier Three users, and Known Faces to flag repeat fraudsters—covering over 4,600 document types. The integration automated approvals at scale, allowing LocalBitcoins to confidently approve Tier One users in about 16 minutes, onboard customers from 189 countries, handle sign‑up spikes, and free the team to focus on higher‑risk reviews. Onfido’s service thereby strengthened security while enabling global growth.

LocalBitcoins

Elena Umanets

Head of Investigations