Case Study: BUX achieves fast, scalable onboarding — 90% verified in under three minutes — with Onfido

How, with Onfido, BUX are verifying 90% of customers in under three minutes and automating 70% of customer verifications end-to-end

BUX, Europe’s fastest‑growing neo‑broker, needed a fast, fully digital onboarding flow for its BUX Zero platform that met KYC/AML requirements without causing customer drop‑off or rising acquisition costs. To achieve a 5–10 minute signup and scale across multiple countries, BUX turned to Onfido for identity verification, using Onfido’s proof of ID and selfie checks backed by a hybrid AI‑and‑human approach.

Onfido integrated via API/SDK to power BUX’s verification flow, delivering fast, accurate checks and broad document coverage for new markets. The partnership has enabled 90% of customers to be verified in under three minutes and 70% of verifications to be automated end‑to‑end, reducing manual interventions and helping lower BUX’s cost‑per‑acqusition while supporting rapid geographic expansion.

BUX

Aditya Pasumarty

Chief Product Officer