Case Study: LeasePlan Bank achieves 50% automated verifications and 6-minute account opening with Onfido

How, with Onfido and Iquality, LeasePlan Bank have automated 50% of their internal identity verification processes

LeasePlan Bank, a branchless digital savings bank founded in the Netherlands, needed a seamless, compliant onboarding flow that balanced user experience, regulatory AML/KYC requirements, and rapid customer growth without relying on physical branches. To achieve this, LeasePlan Bank selected Onfido for online Document Verification (with Iquality as the technical implementation partner) to replace slow, branch-based identity checks.

Using Onfido’s Document Verification and Professional Services integrated into LeasePlan Bank’s architecture, customers now verify identities by photographing IDs on their smartphones in a document-first onboarding flow built by Iquality and Onfido in just two months. The result: Onfido automates over 50% of internal verification processes (cutting verification costs), enables account opening in about 6 minutes, improves data quality for AML/KYC, and helps LeasePlan Bank offer more competitive savings rates.

LeasePlan Bank

Sander Frons

Director