Case Study: Genome achieves 2x sign-up conversion and 50% faster verification with Onfido

Genome - Customer Case Study

Genome, a Lithuania‑based all‑in‑one finance ecosystem serving customers in 40+ countries, was losing users to slow, manual identity checks and facing complex, varied KYC/AML requirements. To deliver a fast, fully online verification experience and stay compliant, Genome turned to Onfido, implementing Onfido’s Document and Biometric Verifications and API-based domain verification.

Onfido integrated smoothly into Genome’s flow, supporting documents from 196 countries and enabling a fully automated, selfie‑video friendly process. With Onfido, Genome doubled sign‑up conversion, reduced verification time by 50%, accelerated user growth, and improved compliance accuracy—freeing compliance staff to focus on strategic initiatives.

Genome

Daumantas Barauskas

Chief Operating Officer