Case Study: Drivy (Europe’s leading car‑sharing platform) achieves 39% more verified users and 23% lower onboarding drop‑off with Onfido

Drivy - Customer Case Study

Drivy, the leading car-sharing platform in Europe with over 2 million users and 50,000 cars, launched Drivy Open to shift driver verification from car owners to the platform. After using in-house checks and an integration with Jumio that still produced high user drop-off, Drivy selected Onfido to improve speed and reduce friction with a third-party identity verification solution.

Onfido implemented remote, scalable identity document checks (via API/SDK) and later rolled out its advanced facial verification video, enabling quick integration and robust fraud prevention. The Onfido solution drove a 39% increase in users verified and onboarded over eight months and a 23% reduction in onboarding drop-off, plus fewer cases of car abuse and improved product collaboration through Onfido’s account management.

Drivy