Case Study: ServiceHouse achieves unified multi-brand, multi-country IAM and significant economies of scale with Thales OneWelcome

ServiceHouse services organisations with branded energy and e-mobility products

ServiceHouse is an innovative service organisation that helps organisations launch and market branded energy and e-mobility products, supporting 10+ brands and 200,000+ consumers (clients include PonEnergie, Kerkstroom, SamSam, MyEnergie and Excellio). To manage authentication and user journeys across multiple brands and countries it needed a single, scalable identity solution — Thales OneWelcome’s multi-branding, multi-country Consumer Identity & Access Management platform.

Thales OneWelcome implemented a unified One Identity & Access Management platform that centralizes registration and login across all underlying brands, providing state-of-the-art authentication and multi-brand/multi-country support. The solution delivered significant economies of scale for ServiceHouse, consolidating identity operations for 10+ brands and 200,000+ consumers, simplifying brand rollouts and user management while improving security and user experience.

ServiceHouse