Case Study: PostNL achieves secure, compliant, single-sign-on cloud access for 52,500+ employees with Thales OneWelcome Identity Platform

PostNL welcomes over 50,000 employees every day

PostNL, the Dutch national postal and logistics provider with 52,500+ employees, needed a secure, fully compliant and highly flexible Identity and Access Management solution to unify access across ~40 clouds and 100+ applications—including mobile and partner collaboration scenarios. After finding most IAM options lacked cloud/mobile functionality, PostNL selected Thales OneWelcome’s cloud IDaaS (the Thales OneWelcome Identity Platform) to meet its enterprise requirements.

Thales OneWelcome implemented its IDaaS in three months to deliver single sign‑on, MFA and support for standards (SAML, SCIM, OAuth, OpenID Connect), European data residency (Netherlands, with DR in Germany) and ISO‑27001 compliance. The solution enabled BYOD, faster onboarding and lower TCO through reduced personnel and audit costs, and now provides secure access for 52,500+ employees to 100+ cloud apps—with plans to move to mobile‑only logins and mobile door access.

PostNL