Case Study: Swisscanto (Helvetia brand) achieves a secure, multi-country, multi-brand IAM roll-out for 5 million customers and 7,000 employees with Thales OneWelcome

Multi-country, multi-branding roll-out of iWelcome’s IAM solution for Swiss insurer

Swisscanto, operating under the Helvetia Group, needed a cloud-based, multi‑brand Identity & Access Management (IAM) solution to give customers and employees seamless, secure access across six countries. Facing a high‑volume rollout (initially 50,000 users growing to 5,000,000 consumers and 7,000 employees) and strict European data and GDPR requirements, Swisscanto selected Thales OneWelcome to provide an IDaaS/IAM platform with SSO, identity proofing, verification, multi‑factor authentication and social login capabilities.

Thales OneWelcome implemented a European, GDPR‑by‑design IAM service that integrated with Swisscanto’s on‑premise IAM and two external SaaS platforms, delivered in under four months by a five‑person team. The deployment created a hybrid, scalable solution that supports multi‑brand, multi‑country access, improved security and regulatory compliance, and is engineered to handle growth to 5 million customers and 7,000 employees across six countries.

Swisscanto